Hiring armed security isn’t just about uniforms and firearms. It’s about trust, experience, and accountability. Whether you’re protecting a business, event, or property, the wrong hire can leave you exposed to serious risks. That’s why knowing what to ask upfront is critical.

Here are the key questions every client should ask before signing a contract with an armed security provider.

1. Are Your Officers Licensed and Certified?

This should be your first question. Armed guards must be properly licensed and certified to carry weapons and perform security duties in your state. If a company can’t provide proof of licensing, that’s your cue to walk away.

Why it matters: Licensing ensures officers have completed background checks, firearms training, and meet all legal requirements for armed security work.

2. What Kind of Training Do Your Officers Receive?

Basic firearms training isn’t enough. Ask about ongoing education in de-escalation, conflict resolution, situational awareness, and emergency response. The best security officers are trained to think before they draw.

Pro tip: Look for companies that train their staff beyond the minimum legal requirements.

3. Are You Insured and Bonded?

Any reputable security provider should carry liability insurance and be bonded. This protects you in the event of injury, property damage, or legal claims arising from an officer’s actions.

Red flag: If a company avoids discussing insurance or gives vague answers, you’re taking on unnecessary liability.

An image of a person with a gun strapped to their belt

4. Do You Have Experience in My Type of Setting?

Security needs vary widely between retail locations, corporate offices, construction sites, or special events. Ask whether the company has experience operating in your specific environment.

Example: A team that’s excellent at nightclub security might not be the right fit for a school or medical facility.

5. What Is Your Use-of-Force Policy?

Understanding how and when officers are authorized to use force is vital. A professional firm should be transparent about its policies and how its officers are trained to handle high-pressure situations.

Bonus question: Ask how often officers are evaluated on their judgment and adherence to these policies.

6. Can I See References or Client Testimonials?

A trustworthy armed security provider should be able to share references from satisfied clients or provide access to reviews and testimonials. This gives insight into their reliability, professionalism, and performance in the field.

Final Thoughts

Choosing the right armed security team goes beyond appearances. It requires asking the right questions and expecting real answers. When you know what to ask, you can hire with confidence and with your safety in the right hands.

Protect what matters with professionals who are trained, licensed, and trusted. Operational Police Protective Services offers elite armed security in Maryland tailored to your needs. Let our off-duty police officers and security experts bring peace of mind to your business or event. Contact us today for protective services.